Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Design
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Repairing
Repairing machines or systems using the right tools.
Operations Monitoring
Watching gauges, dials, or display screens to make sure a machine is working.
Operation and Control
Using equipment or systems.
Troubleshooting
Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Coordination
Changing what is done based on other people's actions.
Building and Construction
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Active Listening
Listening to others, not interrupting, and asking good questions.
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